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Terms · 12 July 2026

Terms of Service

These terms govern your use of Trawly ("the service"). By creating an account, you agree to them. If you don't agree, don't use the service.

Trawly is a young product. The service is provided as-is, features may change, and we're grateful for your patience while we build it.

What Trawly is

Trawly is a personalized AI-generated morning digest. It trawls public content from across the web — news, X (Twitter), social platforms, blogs, articles and journals — then uses AI to select and summarise stories relevant to your interests. It delivers this digest by email and/or SMS at a time you choose.

Your account

  • You must be 18 or older to create an account
  • You're responsible for keeping your login credentials secure
  • One account per person — don't create accounts on behalf of others without their consent
  • You agree to provide accurate information during signup and keep it up to date

Acceptable use

You agree not to:

  • Use Trawly to harvest or scrape content at scale
  • Attempt to access other users' accounts or data
  • Abuse the reply or feedback system to send spam
  • Reverse-engineer or attempt to extract the underlying AI prompts or crawling logic
  • Use the service for any unlawful purpose

Content and AI

Trawly's digests are AI-generated summaries of publicly available content. They are not financial advice, medical advice, or journalism. They may contain errors, omissions, or outdated information. Always verify anything important from the original source.

We do not claim ownership of the original content Trawly summarises. Summaries are transformative and brief, linking back to original sources where possible.

Subscriptions and billing

  • Trawly costs US$10 per month, everything included, with editions delivered on weekday mornings. New accounts start with a free trial: your first 3 editions (up to a maximum of 7 days), with no payment method required.
  • If you don't add a payment method by the end of the trial, delivery simply pauses. We never charge a card you haven't given us, and your profile is kept so you can resume later.
  • Payments are processed by Stripe. We never see or store your full card details.
  • You can cancel anytimefrom the billing portal. No email, no phone call. Your subscription stays active until the end of the period you've paid for, then delivery pauses. We don't cut paid time short.
  • We don't offer refunds as standard. The free trial is the try-before-you-buy. If you believe something has genuinely gone wrong, contact us and a human will look at it.
  • If a renewal payment fails, Stripe retries it automatically and you'll be asked to update your card. If payment can't be collected, your subscription is cancelled and delivery pauses.
  • If we change pricing, existing subscribers get at least 30 days' notice before a new price applies to them.

Service availability

We aim to deliver your digest every weekday morning, but we can't guarantee 100% uptime. API outages, crawler failures, or infrastructure issues may occasionally cause missed digests. We'll notify you if a digest couldn't be delivered.

Limitation of liability

Trawly is provided "as is" without warranties of any kind. To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability to you for any claim will not exceed the amount you've paid us in the 3 months preceding the claim.

Termination

You can delete your account at any time from your settings page. We may suspend or terminate accounts that violate these terms. On termination, your data will be deleted in accordance with our Privacy Policy.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales, unless we agree otherwise.

Changes to these terms

We may update these terms. If we make material changes, we'll notify you by email at least 14 days before the change takes effect. Continued use after that date means you accept the updated terms.

Contact

Questions about these terms? Email gm@heytrawly.com.

Trawly is a service of Mongrelverse Pty Ltd (ABN 78 658 514 311).